The future is so now. (10 sites hoping to be the next big thing.)

“10 Web Sites That Will Matter in 2009″ by Mark Sullivan, CIO Magazine (, 22 January 2009). It’s hard to say why people put themselves out on a limb with a title like this. Let’s face it, if Wall Street’s quants can’t predict the future then there’s not much hope for the rest of us. […]

All roads lead to empathy

Saturday Interview:  Dev Patnaik – Companies From Mars, Customers From Venus By Elizabeth Olson (New York Times, 23 Jan 2009). Here’s a teaser: Q. When you wrote the book, before the current auto industry crisis, you said the Big Three were “living in a bubble.” One reason you mention is that Detroit auto workers and […]

An innovator on innovation

“Judy Estrin: 5 Things I’ve Learned” as told by Jarina D’Auria (CIO Magazine, 15 January 2009). Ms. Estrin’s new book is called, “Closing the Innovation Gap.” If  the previous post in 4Q 09 didn’t inspire you to get on Judy’s bus, this one should at least nudge you in the right direction.

Cliche or not, nobody is perfect

“Career Couch: Making the Most of Your Workplace Mistakes” by Phyllis Korkki (New York Times, 18 January 2009). Funny thing is, when you’re a scientist they call it R&D. In that space it’s expected that you try new things, make mistakes, “fail”, etc. We’re all human and it’s pointless to live in fear of being […]

The real e-proof is in the real e-details – Part 2

“Web Sales with a Human Touch” by Edward H Baker is in the latest issue of Strategy+Business ( The post about the letter in was back in November. Here is what they printed. Go AU! Regarding your article “Web Sales with a Human Touch” (by Edward H. Baker, Autumn 2008), is it really the technology […]