When the push is the process the mountain moves closer

“Special Report: e-Commerce Payment Processing & CRM” by Mira Allen and Laura Quinn (NonProfit Times, 1 April 2010). It’s not easy being a 501(c)3. With so much focus on the mission the necessary level empathy for those on the outside looking in can be difficult to muster. This is especially true when it comes to […]

More is less. Less is better. But more is not better.

“E-mail is Making You Stupid” By Joe Robinson (Entrepreneur Magazine, March 2010). Funny, wasn’t technology supposed to make us all more productive? But it can. Just take a few minutes to step away from the Facebook updates and focus on this article. Great stuff! Especially helpful is Joe telling the truth about multitasking. Not only […]

Understanding a non-profit and loss statement

“Helping Hands” by Jessica Tsai (CRM Magazine, February 2010). It’s not easy being a 501(c)3, aka non-profit. By their very nature the measuring stick that the rest of the world use to define success has been removed. Therefore, the challenge is to define what cause’s  success will look like and communicating that to the public/target. […]

Dollars and future sense

“The Future of Money” by Daniel Roth (Wired.com, March 2010). If you thought it was just about dollar and cents then think again. Roth puts one of the world’s oldest traditions in a whole new light. If you like to speculate about the future (pun intended) then this one’s for you. Also be sure to […]

The future is? – Part 2

“Bill Gates Sets Out His Global Charitable Goals” (NPR.org, 25 January 2010). As a supplement to yesterday’s post, here is a link to Mr. Gates being interviewed on National Public Radio’s (NPR) Talk of the Nation. For the most part Mr. Gates’ perspective is global. He does however mention during the inteview that s in […]

The future is?

“2010 Annual Letter from Bill Gates” by Bill Gates (Bill & Melinda Gates Foundation, 25 Janueary 2010). While certainly not an oracle, Mr. Gates, former Microsoft head honcho, is well established and well connected and needless to say very very wealthy. If you’re curious about what’s ahead then invest some time in Mr. Gates’ thoughts.  […]

Home, home on the Wave

“Frequently Asked Questions About Google Wave” by LifeHacker.com (www.LifeHacker.com). Wave – some love it, some don’t, some don’t know what to think, and finally others have yet to try it. Regardless of which category you fall into this article and associated comments (which are always insightful) should help you decide where you are, or maybe […]

Failure is like Red Bull, it gives you wings

Wired magazine (www.Wired.com) has collected a series of articles on failure. The title of the grouping is, “How To Fail: Screw ups, disasters, misfires, flops. Why losing big can be a winning strategy.” Take some time, these are sure to put the value of “R&D” into proper perspective. “Accept Defeat: The Neuroscience of Screwing Up” […]

Toes touches and jumping jacks

“The future is a gimmick” by David Weinberger (KM World, 1 Jan 1 2010). The parties are over and it’s back to reality – cold, non-stop reality. But let’s not be foolish and try to break into a full sprint from a dead stop. It’s always smart to loosen up a bit. As you sip […]

They can hear you anywhere

Another buzz service that maybe you’re familiar with is Google Voice. In short, it’s a free phone number with it’s own outgoing message. No more using your personal number for business. Or maybe you just need a special (temporary) number for a special project. Skye, Yahoo! and others do provide free numbers but more often […]

Everybody in the pool

Depending on where you fall on the Geek IQ scale, you may or may not have heard about Google Wave (http://Wave.Google.com). The buzz around this beta release has been building over the last few weeks. Some love it. Some don’t. And most seem to be somewhere in between. While it’s too early to pass judgment […]

Be careful what you wish to measure for

“Mistaken Metrics” by Lauren McKay (CRM Magazine, October 2009). Please pardon the delay in getting to this one but it has finally bubbled to the top of the to-do pile (on a Saturday morning no less). It is also not exactly lite reading for a weekend but it’s certainly not rocket science either. Grab a […]

Just press the Go Viral button?

“A Web Presence Needs Sizzle, For Shizzle” by Fritz Nelson (Information Week, 18 November 2009). Good golly Rudolph, give this guy a candy cane and double him up on the eggnog. Santa should no doubt move Mr. Nelson to the top of the nice list. Aside from sharing some damn good examples of inspiration, he […]

Price and cost are not the same thing

“Furnishing Higher Profits – Business Intelligence: How Analyzing ERP Data Helped a Retailer to Get More Value from Suppliers” by Kim S. Nash (CIO.com, 28 October 2009). Today seems like a great day for KISS so let’s just get to the bottom line. BI (business intelligence) is great but even the less enabled don’t need […]

NYC >> Web 2.0 >> 2009 >> Douglas Rushkoff

A colleague and I were fortunate to witness this first hand a couple weeks ago. Considering that this was part of the Web 2.0 Expo’s free seminars, is simply amazing. Rushkoff alone was worth the time and the cost of the train multiplied by a few thousand, at least. Cheers to O’Reilly for bringing that […]

The Art of The Twitter

“How Twitter Is Revolutionizing Business (140 Characters at a Time)” by Jason Ankeny (Entrepreneur magazine, December 2009). Jason rounds up both a history lesson as well as bits on the current state of The Art of  The Twitter. Unfortunately, the Entrepreneur web site is not as current as the print version. Not to worry, just […]

Great relationships require trust

“The Cure for the Common Virus” by Jessica Tsai (DestinationCRM.com, October 2009). Wow! Yet another I-wish-I said-that article from Ms. Tsai — especially for those seeking to break their 20th century marketing habits. It’s a holiday week so you’re either quite busy or slowed down to enjoy the moment. Either way let’s skip the usual […]

The truth about Apple

“Apple The Outlier” by Rich Karlgaard (Forbes.com, 21 October 2009). In response to Mr. Kalgaard’s blog post the following comment (below) was submitted. Maybe you’ll find it entertaining, so it’s also being shared here. While I didn’t read every comment in detail, with all due respect, I think the essential point has been missed… When […]

NYC >> Web 2.0 >> 2009

For obvious reasons, this year’s Web 2.0 Expo, presented by O’Reilly, didn’t have the same buzz as last year’s. None the less, there were some pearls. Aside from a stack of brochures to consume, here’s a raw list (in no particular order) of domain names dropped during a few of the seminars/presentations: https://www.SuperFluid.biz/ www.GoogleWave.com www.CompleteWaveGuide.com […]

Dude, where are my files?

“Digital Tools: Forget Disruption. Dive Deep Instead” by Lee Gomes (Forbes Magazine, 2 November 02, 2009). True, there are a number of solutions similar for DropBox (www.DropBox.com). On the other hand, there’s something to be said for being vetted by Forbes and Mr. Gomes. As Lee mentioned, simplicity can be a beautiful thing. A free […]