Be BI smart and respond (but that includes proactive listening too)

The journey of this post starts here: “Business Intelligence Meets BPM: Using Data to Change Business Processes on the Fly” by Kim S. Nash (CIO.com, 17 June 2010). On one hand this is fascinating stuff — collecting data, analyzing it and distilling information that objectively drives business action. The business side of my brain goes, […]

Home, home on the Wave

“Frequently Asked Questions About Google Wave” by LifeHacker.com (www.LifeHacker.com). Wave – some love it, some don’t, some don’t know what to think, and finally others have yet to try it. Regardless of which category you fall into this article and associated comments (which are always insightful) should help you decide where you are, or maybe […]

They can hear you anywhere

Another buzz service that maybe you’re familiar with is Google Voice. In short, it’s a free phone number with it’s own outgoing message. No more using your personal number for business. Or maybe you just need a special (temporary) number for a special project. Skye, Yahoo! and others do provide free numbers but more often […]

Everybody in the pool

Depending on where you fall on the Geek IQ scale, you may or may not have heard about Google Wave (http://Wave.Google.com). The buzz around this beta release has been building over the last few weeks. Some love it. Some don’t. And most seem to be somewhere in between. While it’s too early to pass judgment […]

Google isn’t always the greatest – Part 2

A quick addendum to the previous post on Google and Yahoo. First, here is the link to Yahoo’s Finance page: http://finance.yahoo.com/. And here’s Google’s: http://www.google.com/finance. As you dip your toes into Yahoo’s water you’ll notice similar aesthetics that often overshadows Google’s more utilitarian approach. In addition, here’s a quickie from CNN Money: “Do you Yahoo? […]

Google isn’t always the greatest

“Where Yahoo Leaves Google in the Dust” By Randall Stross (New York Times, 22 August 2009). While the Google hype machine would like you to believe otherwise, Google is not perfect. Yes, they are a damn good advertising machine but there are plenty examples of failed Google projects that were eventually sacked. If fact, that’s […]

Big Brother is Googling

Google watch: “Google Plans a PC Operating System” By Miguel Helft and Ashlee Vance (New York Times, 8 July 2009). What so many have been saying for so long. Time will tell if this will be good news for the rest of us. “Great Wall of Facebook: The Social Network’s Plan to Dominate the Internet […]

Is Bing bingo?

“Microsoft Bing Livens Up Search” by Jim Rapoza (eWeek Mag, 15 June 2009). The adverts have been on TV for more than a couple weeks now. But the question remains, “Bing? Microsoft? Big deal. Why should I care?” Well, if anyone can answer that question it’s Jim Rapoza. His conclusion? So far, so good.

Googlezilla verses the Twitter Monster

It’s a beautiful Sunday afternoon so let’s just keep it simple. “The Tweet Smell of Success” by Noam Cohen and Brian Stelter (New York Times, Sunday 14 June 2009) One has to assume that Twitter is looking not just at followers but also the followers of the followers, as well as the click rate of […]

Google says, “Surf’s up”

“Google Showcases New Communication and Collaboration Tool” by By Miguel Helft (New York Times, 28 May 2009). Yes, let’s all pray that this – and the other similar apps that are sure to follow – puts an end to email as a collaboration tool. Nine times out of ten even a wiki is a more […]

The never ending story of the new evil empire

“Companies Object to Google Policy on Trademarks” By Miguel Helft (New York Times, 15 May 2009) Simply put, all hype and blind envy aside, Google is a publicly traded company and is oblicated to act in the best interest of ther shareholders. If Google can make a profit on a service in spite of a […]

Love thy Big Brother?

“What Google knows about you” by Robert L. Mitchell (ComputerWorld, 11 May 2009)  One has to wonder if Google isn’t upset with Geiko for stealing their theme song. You know the one… “I always feel like somebody’s watching me…” If this article troubles you – and it should at least a bit – then also […]

Google 101

“Google Wants You” by Chris Morrison (Fortune Small Businss, May 2009). As overviews of Google’s advertising options go,  this is a pretty good one. There are three majors gaps that deserve to be mentioned: 1) The estimated click fraud rate of Ad Sense / Ad Words ads is anywhere from 15% – 20%. That’s a […]

Evil is what evil does

How about three quick updates on the new evil empire, Google. “The Google OS Is Coming by Year’s End” by Steven J. Vaughan-Nichols (Computer Word, 9 March 2009). Looks like good news until you read:” “No Infinite Beer” by Frank Hayes (Computer World, 16 March 2009). Will make you want to switch your email to […]

Trading your privacy for Google freebies

Goggle this… Goggle that… Google. Google. Google. There is no doubt the new evil empire has a lot to offer. Here are two thorough articles to help you slash your way through the Goggle jungle. But be warned, you could end up traversing down a link to link to link blackhole. “Learning about Google via […]

Live by the search. Die by the search.

When it comes to successful web sites there’s no doubt that search is important. However, one needs to be careful not to build a business model that puts too many eggs in basket. Especially when you don’t have control over that basket. Especially when you don’t really know what’s inside the black box in basket. […]

The definition of organic search is going to change

Great one… “I’m So Totally, Digitally Close To You” by Clive Thompson (The New York Times Magazine, 7 Sept 2008) About three-quarters of the way in you’ll find: “Laura Fitton, a social-media consultant who has become a minor celebrity on Twitter — she has more than 5,300 followers — recently discovered to her horror that […]

Is Google a Media Company?

From the New York Times, “Is Google a Media Company?” by Miguel Helft” (11 August 2008). This is easy. Two quick things… 1 – First and foremost Google is a publicly traded company. It’s #1 job is to maximize shareholder value. It can say what it wants but that is going to drive it is […]

Targeting Search Engine Rankings

“Targeting Search Engine Rankings” by Jonathon Love from Internet Retailer (www.InternetRetailer.com) not only aims to shine some light on the stepchild of search (i.e., organic search,not paid search) but it actually stumbles upon something very interesting that inspired a letter from AU to Jon and IR. Good morning Jon Interesting article. Thanks. However, the other […]