Are you a big duck or a small talker?

Yesterday, I stopped for a quick lunch. While I wasn’t intentionally trying to ease drop on the table next to me I heard one person say to the other, “…but we’re not a big company…” They all then proceeded to piss and moan about the symptoms of lack of process, lack of structure, wishy-washy management, etc.

When the push is the process the mountain moves closer

“Special Report: e-Commerce Payment Processing & CRM” by Mira Allen and Laura Quinn (NonProfit Times, 1 April 2010). It’s not easy being a 501(c)3. With so much focus on the mission the necessary level empathy for those on the outside looking in can be difficult to muster. This is especially true when it comes to […]

Understanding a non-profit and loss statement

“Helping Hands” by Jessica Tsai (CRM Magazine, February 2010). It’s not easy being a 501(c)3, aka non-profit. By their very nature the measuring stick that the rest of the world use to define success has been removed. Therefore, the challenge is to define what cause’s  success will look like and communicating that to the public/target. […]

Common sense-anomics

“On My Mind: Measuring Good-Cause Effects” by Raymond Fisman (Forbes, 10 December 2009). As the holidays get closer and resolutions are being made for 2010, doing well by doing good is probably on quite a few to-do lists. If that sounds like you, then give Mr. Fisman a few minutes of your time, please. Now […]

If your message falls on deaf ears/eyes, does it still make a sound?

“Prospect Research” by Waddy Thompson (The NonProfit Times, 15 September 2009). Please note: The link to Mr. Thompson’s article will actually take you to his web site, not NPT.com. NPT, being an old media outfit (?), did not have the article posted on their web site. They also did not respond to an inquiry as […]

Getting (NPO) guests to buy the passion

“Hello? Arkansas? Yeah, It’s Facebook” by Mark Hrywna (The NonProfit Times, 15 June 2009). Great and inspiring article but for the moment try not to be distracted by the social network hype. Using social networks is a tool, not a panacea. It still takes time and resources to use that tool . What’s nice is […]

Talking tough is cheap. Get going!

“How to stay up in a down economy” by Julia King (Computer World Magazine, 25 May / 1 June 2009). Whether you’re unemployed, under-employed, or even over-employed, Ms. King has some pearls to share. One of the best is: Don’t watch CNN. It just induces hysteria. – Paul Glen (ComputerWorld Columnist) There is one suggestion […]

Can you tweet me now?

“Social Butterflies Can Raise Money” by Michele Donohue (The NonProfit Times, 1 April 2009).  It’s difficult to go a day without someone asking, “What about Twitter?” or “How can I use Facebook?”. True success stories do seem to be somewhat limited at this point in time. However, all hype aside, when an 800 pound guerrilla […]

Time for a tune-up

“New Leader Overhauls Ford Foundation” by Stephanie Strom (New York Times, 13 April 2009).  The Ford Foundation is $11 billion strong and actually the second-largest foundation in the country after the Gates Foundation. On one hand this is pseudo feel-good story. On the other it’s another lesson in the need for ongoing analysis, evolution, and […]

Once is enough?

Study Shows First-Time Online Donors Often Do Not Return By Stephanie Storm (New York Times, Wed 18 March 2009) Whether you’re an NPO or not this is must-read. The article is just a few paragraphs but if you’re extremely pressed for time the best insights come closer to the end: “Direct mail may not be […]