No pain. No gain. No memory.

“Come On, I Thought I Knew That!” by Benedict Carey (NY Times, 16 April 2011). I’ve been intrigued by plenty of things in my day but this article put me in a semi-permanent ponder. All the way back from the end of April as a matter of fact. What if…just keeps repeating.

What you see is what you get (or not)

“Is There an Ecological Unconscious?” by Daniel B. Smith (New York Times Sunday Magazine, 27 January 2010). The majority of this blog is devoted to the more technical if not clinical aspects of life in the business world. But as they say, “All work and no play makes Mark a dull boy.” Speaking from personal […]

It’s an execution problem

“Seeing Customers as Partners in Invention” By Mary Tripas (New York Times, 26 December 2009). “Being customer-driven doesn’t mean asking customers what they want and then giving it to them,” says Ranjay Gulati, a professor at the Harvard Business School. “It’s about building a deep awareness of how the customer uses your product [or service].” […]

Making it simple

“Looking at Life as One Big Subscription” by Damon Darlin (New York Times, 10 October 2009). Interesting, a concept that should be considered especially given how comfortable many people are with the idea of pay once for year round service.  There are certainly no shortage of instances where making multiple sales (i.e., three or four […]

Make it sticky

“Prototype: It’s Brand New, but Make It Sound Familiar” by Mary Tripas (New York Times, 3 October 2009). A classic lesson in, it’s not what you sell, it’s how you sell it. The key is empathy — as the sender you are responsible for packaging your ideas in a form that the receiver can consume, […]