Start here: “Building a collaboration strategy” by Rob Koplowitz (KMWorld.com, 28 October 2009).
And you’ll be glad you ended up here: “Wiki tools are not all the same” by Tony Byrne (KMWorld.com, 28 October 2009).
The power to simplicity ratio of wikis is amazing. When it comes to true collaboration on a project a wiki beats email just about every time. By their very nature wikis keep eveyone on the same page, literally.
To Mr Byrne’s list (at the end of his article) we’d like to add the offerings from PB Works (www.PBWorks.com) and Zoho (www.Zoho.com). These might not be the perfect fit for all projects but in terms of quickness in getting up and running, as well as simple ease of use, they’re both quite efficient.